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WAITUKORA

The digital guest experience platform

Hospitality,connected.

One platform behind every arrival, table, excursion and goodbye. Built in Roseau, for the hotels of the Nature Island.

ROSEAU, DOMINICA · 15°18′N 61°23′W

02 — The idea

A stay is not a listof services.It is a story.

Most hotel software sees departments: the front desk, housekeeping, the restaurant, the activities desk. Guests see none of that. They see a stay.

WAITUKORA keeps one record of the guest, from the first message to the last goodbye, and lets every surface read from it: the app, the browser, the front desk. That is what makes a hotel feel like it is paying attention.

Ocean Oasis’s oceanfront building and infinity pool in daylight

03 — The hotels

One platform.Many worlds.

Castle Comfort, Roseau, Dominica15°18′N · 61°23′W

Ocean Oasis

Where the rainforest meets the sea

Mornings begin on the pier, coffee in hand, the reef already visible below the surface.

Enter Ocean Oasis
+Your hotel

Showing Ocean Oasis, Morning.

04 — The experience

Rooms, tables,reefs and rivers.

Everything a guest can do at a hotel, in the hotel’s own voice. Keep scrolling: the gallery moves sideways.

A guest room at Ocean Oasis

OCEAN OASIS · ROOM

Garden View Room

1 King or 2 Queen Beds

Fresh citrus preparation at Ocean Oasis

OCEAN OASIS · DINING

Tide & Table

Signature Restaurant

Champagne Reef

OCEAN OASIS · EXPERIENCE

Champagne Reef Snorkeling

1.5 hrs

Fort Mountain View Room at Fort Young Hotel

FORT YOUNG HOTEL · ROOM

Fort Mountain View Room

1 King or 2 Double Beds

Palisades Restaurant, waterfront at Fort Young

FORT YOUNG HOTEL · DINING

Palisades Restaurant

Signature Restaurant

Diving off Dominica

FORT YOUNG HOTEL · EXPERIENCE

Fort Walls Dive Excursion

4 hrs

Horizon Bar at Ocean Oasis, overlooking the infinity pool at sunset

Every stayhas a story.

05 — The platform

One record.Four surfaces.

GUEST · MOBILE

The app

Reservations, digital check-in, service requests, activity booking, and an AI concierge that only ever knows this guest’s own stay.

GUEST · BROWSER

The portal

The same core actions from any browser: sign in, request, book, ask. No install required.

STAFF · CONSOLE

The front desk

Requests, housekeeping, concierge hand-offs and guest profiles, scoped to the one hotel a staff member actually works at.

OWNER · OVERVIEW

The management view

Promotions, activity analytics, staff performance and content control: a general manager’s view of their own property.

White-label by default

Ocean Oasis looks like Ocean Oasis. A quiet mark in the footer is the only place WAITUKORA appears on a guest screen.

One guest record

A request, a booking and a piece of feedback all land on the same stay, not three separate systems.

Configuration, not rebuilds

Colors, type, imagery, rooms and dining come from each hotel’s own configuration, so the same platform can look like entirely different products.

06 — The result

From arrivalto goodbye.

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Hotels live

0

Surfaces, one record

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Languages in the app

  1. Arrival
  2. The table
  3. The reef
  4. A request
  5. Goodbye

07 — The future

Your hotel,next.

A new hotel is a configuration, not a rebuild: identity, palette, type, rooms, dining and experiences. The platform does the rest, and the hotel keeps its own voice.